The Role of Image Sharing to Address Critical Patient Safety Concerns

Diagnostic image sharing is relevant for healthcare providers to address 3 critical Patient Safety Concerns, as identified in the ECRI Institute's annual Patient Safety Risk List

Those major area's of concern in 2016 are:

  1. EHR workflow inefficiencies
  2. Patient identification breakdowns
  3. Failures in care coordination and follow-up with test results

The goal of the ECRI report is to identify patient safety issues so healthcare organizations can apply solutions to assist them in their obligation to delivery high-quality care to those receiving treatment under their authority. We at NexGenic saw the report and how clearly it relates to handling diagnostic images successfully with ImageInbox, as described further below.

EHR Workflow Inefficiencies

The promise of Electronic health records (EHR) to streamline workflows, improve patient outcomes, and save time and money have not been fully realized at most organizations because their EHR solutions are inefficient. Their EHR modules do not follow the way healthcare professionals would naturally want to perform the desired activity, kind of like trying to fit a square peg in a round hole.

This leads to gaps in data collection and patient treatment information that is of vital importance to healthcare providers.

ImageInbox however has been designed and developed hand-in-hand with healthcare professionals to support workflows common at institutions large and small -- namely quickly consuming and re-labeling outside images on CD, referral provider exchange, and patient record release. The software works for physicians and administrators alike, and importantly it confirms the data integrity of the images to ensure no inferior quality images are used for important treatment-decision planning. 

Patient identification errors

Errors when registering patient's and their outside information can have ripple effects throughout the entire treatment period. ImageInbox handles this by allowing users to manually or automatically recode images with internal patient identifiers.

If patient identifiers are updated manually, the new patient identifiers must be dual-data entered to ensure accuracy, and a record of the prior identifiers is preserved for full audit trail tracking.

Also the ECRI report recommends involving patients in the process of properly identifying outside diagnostic information and this can be done by having patients use ImageInbox on their home computer to transfer their medical images in advance of their upcoming appointment or consultation.

Care Coordination and Test Result Follow-Up

The 2016 ECRI report identified the need for greater data interoperability which can result in better communication between primary care, specialists, surgeons and patients. Sharing records conveniently helps to optimize workflows, maintain relevancy, and increase patient engagement within your facility.

Here again the report encouraged providers to involve patients to proactively receive the information they need for future treatment plans, especially for people who see multiple specialists.

No other image sharing solution comes close to solving the patient image handling problem as elegantly, inexpensively and completely as the ImageInbox mobile app for patients. 

Please contact us to schedule a demo of ImageInbox and find out more about how ImageInbox addresses these 3 critical Patient Safety Concerns, or be sure to come by our exhibitor booth at one of the upcoming medical imaging conferences where we will be showcasing ImageInbox!